Roshara — Shipping Policy
Thank you for shopping with Roshara. This Shipping Policy outlines our shipping practices, timelines, and related details to ensure clarity and transparency in your shopping experience.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional sales, processing may take longer.
2. Shipping Methods & Delivery
We offer standard and expedited shipping options. Delivery timelines vary depending on your location and chosen shipping method:
- Standard shipping: 5–10 business days (domestic), 10–20 business days (international).
- Expedited shipping: 2–5 business days (domestic), 5–10 business days (international).
Delivery dates are estimates and not guaranteed. Delays caused by carriers, customs, or external factors are beyond our control.
3. Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and chosen method. Free shipping promotions may apply when conditions are met.
4. International Shipping
We ship internationally to most countries. Customers are responsible for customs duties, taxes, or additional fees imposed by the destination country.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates depend on the carrier’s system.
6. Undeliverable or Lost Packages
If a package is returned to us due to an incorrect address or refusal to pay duties, reshipping fees may apply. Roshara is not responsible for lost or stolen packages once marked as delivered by the carrier.
7. Shipping Restrictions
Some items may have restrictions due to regulations or carrier limitations. We will notify you if any product in your order cannot be shipped to your location.
8. Changes to This Policy
We may update our Shipping Policy from time to time. Updates will be posted on this page, and continued use of our Service after changes means acceptance of the updated terms.
If you have any questions about shipping or your order, please contact:
Roshara
Email: info@roshara.com