Frequently Asked Questions

Roshara — Frequently Asked Questions

Q: Do you offer international shipping?
A: Currently, we ship only within the USA.


Q: How long does shipping take?
A: Standard shipping takes 5–10 business days. You’ll receive tracking info once your order ships.


Q: Can I return or exchange an item?
A: Yes, we accept returns within 7 days of delivery. Please check our Return Policy for details.


Q: What materials are used in Roshara jewelry?
A: Our jewelry is crafted from high-quality, skin-safe materials like sterling silver, stainless steel, and gold-plated brass.


Q: My item arrived damaged, what should I do?
A: We're sorry! Please contact us within 48 hours of receiving your order at info@roshara.com with a photo of the issue.


Q: Do you provide gift packaging?
A: Yes, each order is shipped in a beautifully branded box, perfect for gifting.